About Citizen Charter Monitoring System

Citizens can find the check list of the services in the Citizen Charter cell, pays the fee and registers his application in the citizen charter cell. Once his application is registered an acknowledgement is given and simultaneously an SMS was sent to his mobile number with the acknowledgement number with due date.
These applications were automatically send to the respective sections for clearance, when the file was cleared an SMS was sent to the citizen stating that his application was cleared. Hence he can directly contact the ‘e-Haami’ cell and collect his application response like Approved/Endorsement/Rejected etc.,

Our Amazing beautiful features

To provide easy access to the information and better services to citizens
To eliminate discretionary human interface while dealing with the public
To reduce files, process data and make the decision process faster and efficient
Transparency and centralized database across various services
Cost and time optimization in providing services